Acobot never slows down your website. Instead it will accelerate it.

First, it loads its chat widget on your web pages through JS in asynchronous manner. That means the widget is loaded after your web page is loaded. It neither blocks your web page from loading nor impacts its speed. For the same reason it also doesn't impact the speed of your web page in loading other JS elements.

Second, Acobot process or data and user interaction using its own servers, which are hosted by Amazon Web Service. That means Acobot doesn't add any extra burden to your website or your Shopify server. Instead it reduce their work load.

Last but not least, as Acobot includes a set of features that typically are delivered by six or more apps, using Acobot can actually help you reduce the apps installed and thus improve the performance of your website.